An IT Business Analyst plays a crucial role in bridging the gap between IT and the business. They analyse and assess the requirements, processes, systems and technology within a company to determine areas that need improvement or updating. By understanding both the technical capabilities of IT systems and the needs of the business, they recommend solutions that align with the company’s goals and ensure that the technology meets the requirements of its users.
With a blend of technical and soft skills, an IT Business Analyst helps to drive efficiency and innovation in any team or project they are part of.